Data Sync & Workspace Status
Overview
Attive keeps each workspace’s data current by running background data syncs from your connected systems and updating the workspace data graph.
The Data Sync & Workspace Status experience helps you:
- Understand whether your workspace data is up to date, syncing, or needs attention
- See what kind of sync is happening (routine vs. rebuild)
- Review recent sync history and any errors, so you know what to do next
Usage
General usage
- Use the Sources section in the workspace sidebar to quickly check your workspace’s current data status.
- Click the status row to open Data Sync Status (or, during setup, to jump to Integrations) and review recent sync runs, errors, and when your data last updated.
In-depth usage
- Getting to “in sync” for the first time: Connect your data sources in Integrations and configure your Data Graph. Once the first successful sync completes, your workspace will show as up to date.
- Monitoring routine syncs vs. rebuilds: When a sync is in progress, the sidebar status will reflect whether it’s a routine sync or a larger rebuild.
- Handling sync issues: If a sync fails, Attive will surface that your data may be stale and guide you to the Data Sync Status page for details. If your workspace has synced successfully in the past, you can usually keep working while you investigate.
Examples
- “I just connected Salesforce. How do I know when the workspace is ready?”
- “Data looks stale. When was the last successful sync?”
- “A sync failed—where can I see what went wrong and what changed?”
- “I changed my graph configuration. How do I track the rebuild?”
Features
| Feature | What it does |
|---|---|
| Sidebar status (Sources section) | Shows an at-a-glance workspace status and routes you to the right next step (setup vs. status). |
| Onboarding guidance | When a workspace hasn’t successfully synced yet, the sidebar nudges you to connect sources and configure the graph. |
| Data Sync Status page | Displays a timeline of recent sync runs with type, status, timestamps, duration, and the config version used for that run. |
| Sync types | Distinguishes routine scheduled syncs from deeper rebuild-style syncs triggered by configuration changes. |
| Error visibility | Surfaces sync errors so you can diagnose issues and understand what needs attention. |
| “Usable but may be stale” states | If a sync has issues after prior successful syncs, Attive indicates that you can continue working while data freshness may be impacted. |