Memories
Overview
Memories are workspace-scoped knowledge snippets that help Attive stay consistent across conversations. They’re designed for information you want the assistant to reliably remember and reuse—like definitions, customer context, go-to-market strategy, and “how we do things here.”
Usage
General usage
- Use memories to ground answers in your workspace context.
- Let Chat auto-recall relevant memories as you ask questions (in default mode), or pin specific memories when you want to be explicit.
- Use tags and categories so people can find and reuse the right memories.
Creating and managing memories
Memories are managed in the workspace Context / Library area.
What you can do:
- Create memories for facts or guidance you want to persist.
- Edit and refine memories as your business changes.
- Organize memories with tags and categories.
- Control what’s active by enabling/accepting memories and rejecting ones you don’t want used.
Memory types (high level):
- Manual: intentionally created by a user.
- Auto: generated from activity (for example, extracted from conversations) and used when relevant.
- Always: baseline context that should always be considered.
Using memories in Chat
Memories show up in Chat in a few different ways depending on how you’re working.
-
Auto-updating conversation context (default mode)
- As you ask questions, Chat can automatically recall relevant memories and add them to the conversation’s active context.
- If you want the context to stay fixed, you can lock it.
-
Explicit memories (pin what matters)
- You can explicitly select memories for the next message (from the composer’s context picker).
- You can also add memories directly into the conversation context from the Memory sidebar.
-
Review what was used
- For a given message, you can inspect which memories were recalled.
- You may also see suggested memories you can accept (to keep) or reject.
-
Agents change memory behavior
- If you select an agent, the agent’s pre-configured memories become the base context.
- In agent mode, Chat does not keep expanding memory context automatically.
Examples
-
Company context
- “We sell to mid-market SaaS. Our ICP is RevOps leaders at 200–2,000 employee companies.”
-
Definitions and rules
- “When we say ‘healthy pipeline’, we mean opportunities with next steps scheduled within 14 days.”
-
Messaging guidance
- “When writing outbound, keep it under 120 words and lead with a single quantified insight.”
Features
| Feature | What it does |
|---|---|
| Workspace knowledge | Stores reusable context that multiple people and chats can rely on. |
| Retrieval (relevant recall) | Brings the most relevant memories into a conversation when needed. |
| Conversation memory context | Maintains an active set of memories for a chat, which can auto-update or be locked. |
| Explicit selection | Lets you choose exactly which memories should apply to the next message. |
| Governance | Supports accepting/enabling, rejecting, and refining memories over time. |
| Organization | Uses tags and categories to keep memories discoverable and reusable. |